Existing customers
Submit a
warranty claim.
If you're a Lanier Landscape & Hardscape customer with a concrete, hardscape, or landscape issue covered under your contract's warranty, submit your claim here.
This form is the official way to file
Per your contract, claims made by phone, text, email, or social media are not accepted as valid notice. Submit every claim here.
File within 7 days
Claims must be submitted within 7 calendar days of first discovering the issue.
Include clear photos
Add photos and a description of the issue. Incomplete claims can delay the review.
Response within 15 business days
We review every claim and respond within 15 business days. Emergency safety issues get prompt attention — call us directly for anything urgent.
- Urgent safety issue
- 770-530-6476
Not a warranty issue? For a new project, request a free quote instead.